Shipping policy
Calmnerva Shipping Policy
Last updated: May 20, 2026
Processing & Delivery Times
Order Processing: All orders are dispatched within 1–2 business days after payment confirmation.
Delivery: Once dispatched, delivery typically takes 3–7 business days depending on your location.
Tracking
You'll receive a tracking number via email once your order ships.
Shipping Costs
Free shipping on all orders. No minimum required.
Delivery Issues
Missing Package: If your tracking shows "Delivered" but you haven't received your order, contact us at info@calmnerva.com within 48 hours and we'll resolve it promptly.
Damaged in Transit: If your order arrives damaged we'll send a replacement at no cost.
Contact
📧 info@calmnerva.com Available 24/7 — we respond within 24 hours.
Delivery times may vary during peak periods or due to circumstances beyond our control.