Shipping policy

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Calmnerva Shipping Policy

Last updated: May 20, 2026

Processing & Delivery Times

Order Processing: All orders are dispatched within 1–2 business days after payment confirmation.

Delivery: Once dispatched, delivery typically takes 3–7 business days depending on your location.

Tracking

You'll receive a tracking number via email once your order ships.

Shipping Costs

Free shipping on all orders. No minimum required.

Delivery Issues

Missing Package: If your tracking shows "Delivered" but you haven't received your order, contact us at info@calmnerva.com within 48 hours and we'll resolve it promptly.

Damaged in Transit: If your order arrives damaged we'll send a replacement at no cost.

Contact

📧 info@calmnerva.com Available 24/7 — we respond within 24 hours.

Delivery times may vary during peak periods or due to circumstances beyond our control.